If you cancel my break, do I get a refund?

Firstly, we’d like to reassure you there has been no outbreak of coronavirus on our park.


If anything were to change with regards to your holiday, we will be in contact with you directly. If we can no longer offer the holiday booked or we need to cancel your booking the following options are available:  

  1. A replacement holiday that’s the same as the one you booked;
  2. A replacement holiday of less value than the one you booked, together with a payment of the difference by us;
  3. A replacement holiday of higher value than the one you booked, with a payment of the difference by yourself; or 
  4. A full refund.

Published 11th March 2020 at 09:10